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A&E (2011)
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In May 2011, the Department of Health and the Design Council commissioned a multi-disciplinary team led by PearsonLloyd, to look at how design could reduce levels of violence and aggression in A&E.
The resulting designs look at how design can make improvements to A&E environments, systems and services so that the likelihood of violence and aggression occurring is reduced.
The primary design output is a guidance package that communicates essential information to patients and other service users arriving at A&E. The second design output focuses on a programme to engage staff and work with them to ensure a departmental culture of dignity and respect.
